WEBINAR ON DEMAND
Frictionless Customer Service Transactions Within SAP® — Going Beyond VA01 Order Entry
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What you'll learn?
Used by hundreds of thousands of businesses worldwide, SAP® is one of the leading ERP providers on the market today — but that doesn’t mean it’s a perfect system. As Customer Service leaders continue to walk a tightrope between cost to serve and quality of service, many are searching for a solution to the often cumbersome, transactional work commonly found in SAP environments.
Join Esker Business Development Manager, Nick Carpenter, as he explores best practices for creating more “frictionless” Customer Service transactions, including how AI-driven solutions can seamlessly complement SAP systems to help your team:
Manage quotes, change orders & open order management with greater speed & simplicity
Improve collaboration & transparency thanks to real-time updates & synchronization
Deliver more meaningful & timely customer interactions by freeing up your team from low-value work
Download the eBook
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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Related content
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Download the eBook
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Reserve your spot today
Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 PM CST | 60 Minutes
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About the hosts
Nick Carpenter
Business Development Manager, Esker
For the past few years, Nick has worked with leaders in Supply Chain, Customer Service, and Customer Operations to speed up the order-to-cash cycle by automating manual processes
Americas' SAP Users' Group
Presenting Partner
ASUG’s mission is to help our members maximize the value of their SAP investments. So no matter where you are on your SAP journey, ASUG is here to help you navigate every step of the way
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Is this a free webinar?
Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.
What if I register but can’t make it?
No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.
Will it be recorded?
Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.
Can I ask questions?
Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.
