Customer Service Workbook
How Automation Drives Customer Service Excellence
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.*
Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to:
*Source: Accenture 2013 Global Consumer Pulse Survey, 2013. Accenture.
Read time: ~10 minutes