WEBINAR ON DEMAND

How Bristol Myers Squibb Accelerated Their Process Excellence Journey with AI-Driven Order Management Automation

April 25, 2023 | 35 Minutes


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What you'll learn?

Searching for an automated solution to transform your manual and inefficient order management process? Business leaders are finding that AI and machine learning tools help their teams collaborate more effectively across the enterprise while achieving greater process efficiency — all by moving order management to a cloud environment.

Watch this webinar hosted by Esker Business Development Manager, Dean Bearman, as he outlines practical strategies for leveraging AI-driven automation within order management. What’s more, you’ll see how Esker customer Bristol Myers Squibb did exactly that, allowing them to:


Achieve an automation rate greater than 95%, freeing up employees to focus more on value-driven customer experience
Seamlessly upskill and onboard 100+ business users
Utilize technology combined with SAP® S/4 HANA logic to ensure optimal order accuracy

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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”
Global Director of Financial Services | Trek Bicycle

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Reserve your spot today

Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 PM CST | 60 Minutes
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About the hosts

Dean Bearman
Business Development Representative, Esker
Dean's focus has been helping enterprises unlock the potential of process excellence in order management by leveraging Esker’s platform. When not at work you can find him snowboarding in his spare time
Lori Armendariz
Associate Director, Global Process Owner, O2C, Bristol Myers Squibb
Lori is responsible for the development and execution of the Global O2C Digitalization Strategy with the objective of maximizing the automation of order entry and invoicing processes
Process Excellence Network
Presenting Partner
We provide our global network of process professionals with regular content via articles, white papers, podcasts, webinars and videos to help them do their job better
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.