LIVE WEBINAR
How to Improve Your
Customer Service
The impact of an AI-driven order management solution
Why should I attend?
The secret's out. By 2022, 25% of organizations will be able to show a connection between improving the customer experience and ROI measured as a financial value. In order to remain a step ahead of competition , companies need to create a superior experience by uniting their people, process and technologies.
In this live webinar, Esker expert Nick Carpenter explains how AI-driven order management harmonizes every part of your process to create:
Boosted customer loyalty & better relationships
Greater staff productivity & mobility
Integrated workflow with greater visibility & control
Reserve your spot today
Thursday,
Oct. 18, 2018
How to Improve Your Customer Service with AI-Driven Order Management
TIME:
11 am PDT / 2 pm EDT
DURATION:
1 Hour
About the host
Nick Carpenter
Business Development Manager, Esker
Nick Carpenter is a business development manager with Esker where he focuses on helping folks to leverage AI-powered solutions to drive greater efficiency throughout their O2C process. Starting his career at Esker as a sales demand representative, he understands the unique challenges different companies face and how to overcome them.
Bob Cohen
Research Director, Ardent Partners
Bob Cohen leads Ardent Partners’ coverage of Accounts Payable, Business Networks, and Travel and Expense Management. Bob is a seasoned professional with more than 15 years of experience helping enterprises transform their Source-to-Pay operations. Prior to Ardent, Cohen spent the past 12 years working as Vice President of Marketing at Basware.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Is this a free webinar?
Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.
What if I register but can’t make it?
No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.
Will it be recorded?
Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.
Can I ask questions?
Of course! There will be a Q&A session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.