What’s in the newsletter?
Many of today’s customer service and supply chain leaders understand the benefits of AI and RPA-powered solutions such as automated order management. The difficulty in realizing these benefits, however, is often due to lack of broad support for such transformational changes.
In this newsletter, featuring findings from global research and advisory firm Gartner, you’ll learn more about the importance of building a holistic business case that communicates the far-reaching benefits of automation, including: