In 2019, embracing technology like RPA and AI isn’t just a good idea, it’s a necessity. Companies striving to improve CX and deliver effortless interactions while struggling to cope with the massive volumes of data are turning to these technologies to automate customer fulfillment teams and bolster their competitive edge.

The latest Esker Newsletter featuring Gartner research aims to educate customer fulfillment leaders on new, game-changing tools being used to drive business value and explores the numerous benefits they can help achieve, including: