How to Drive Business Growth Optimize Supplier Management with AI-Driven Automation
Original Air Date: October 12, 2021
Length: 50 min
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Original Air Date: October 12, 2021
Length: 50 min
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Customer service is a bigger priority for companies today than it’s ever been, and customers demanding a more personalized, responsive and around-the-clock experience. Rather than remaining a back-room department, customer service is now expected to be more strategic — but with resources already stretched thin, these expectations can be a lot to live up to.
In this livestream episode, Esker Business Development Manager Mark Anderson and Major Accounts Advocate Nick Volkmann will be exploring the window of opportunity that digital transformation presents for customer service teams looking to align their people, processes and technology in order to achieve the highest quality customer experience possible.
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