How to Drive Business Growth Optimize Supplier Management with AI-Driven Automation

Original Air Date: October 12, 2021
Length: 50 min

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What you'll learn:

Customer service is a bigger priority for companies today than it’s ever been, and customers demanding a more responsive. around-the-clock experience. Rather than remaining a back-room function, customer service is now expected to be more strategic — and with generative AI tools like ChatGPT now available to the masses, there are strategic ways to leverage them to take your customer service to the next level.

In this livestream episode, Esker Business Development Managers Nick Carpenter and Graham Smith will be delving into the topic of ChatGPT in the B2B customer service space, including:


Why ChatGPT is such a valuable tool for Customer Service teams
The common myths that are often associated with generative AI
Real-life use cases of ChatGPT and the resulting benefits

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    • P2P_Business_Case_WP_Cover.png
          Get the C-Suite on Board with
            Your Automation Initiative               

      button_red_download_now.png

    • P2P_WP_Overcoming_Challenges_Cover.png
          Overcoming the Top 5
             Purchase-to-Pay Challenges           
          
      button_red_download_now.png

    • AP_KPI_eBook_Cover.png

          5 KPIs Worth Tracking
          and How to Use Metrics

        
          button_red_download_now.png
   

    • P2P_Business_Case_WP_Cover.png
          Get the C-Suite on Board with
            Your Automation Initiative               

      button_red_download_now.png

    • P2P_WP_Overcoming_Challenges_Cover.png
          Overcoming the Top 5
             Purchase-to-Pay Challenges           
          
      button_red_download_now.png

    • AP_KPI_eBook_Cover.png

          5 KPIs Worth Tracking
          and How to Use Metrics

        
          button_red_download_now.png
   

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Download the eBook

Reserve your spot today

Order-to-Cash Automation: Demo
Tuesday, November 27 | 10 AMCST | 20 Minutes


Nick Carpenter
Business Development Manager, Esker
For the past few years, Nick has worked with leaders in Supply Chain, Customer Service, and Customer Operations to speed up the order-to-cash cycle by automating manual processes
Graham Smith
Business Development Manager, Esker
Graham started at Esker in November of 2019 and his goal is to be a partner in a business's mission to increase productivity and automation. I have real world experiences to solve even the toughest problems. If I can't, I have the determination to find the answers
Amber Johnson
EOD Operations Engineer, Esker
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Molly Gallmeier
President, Women in Tech
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.