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Odd as it may seem, we’re now working in a blended workforce — one where humans and intelligent machines must mix and mingle in order to put an enterprise on the most efficient path to success. However, finding the right balance between AI-driven automation and the need for nuanced human interaction is hard to achieve.

In this episode of Esker On Air, discover trends best practices for leveraging AI within your Customer Service department without losing the human touch.

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Nick Carpenter
Business Development Manager, Esker
Nick Carpenter is a business development manager with Esker where he focuses on helping folks to leverage AI-powered solutions to drive greater efficiency throughout their O2C process. Starting his career at Esker as a sales demand representative, he understands the unique challenges different companies face and how to overcome them.
Chris Raleigh
Customer Solutions Manager, Fuchs Lubricants Co.
Throughout his career, Chris Raleigh has acted as Purchasing Manager, Production Planning Manager, Inventory Manager and Materials Manager — all leading to his current role as Customer Solutions Manager
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.