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What’s in the eBook?
Problem solvers. Multitaskers. Unsung heroes. CSRs are a lot of things to a lot of people. But as much as they do to keep a business running smoothly, they can’t overcome a bad process. A bad process means a bad customer experience (CX), and a bad CX? That’s just bad for business.
That’s where the “re-examining” comes in. Because the more time your CSRs are required to spend on paper pushing, data entry, tracking down documents, triaging customer emails, etc., the less time they have to spend on actually serving and connecting with customers.
If you’re looking to empower your CSRs, transform the quality of your CX, and build a more future-ready foundation for your business, this is the workbook for you.
That’s where the “re-examining” comes in. Because the more time your CSRs are required to spend on paper pushing, data entry, tracking down documents, triaging customer emails, etc., the less time they have to spend on actually serving and connecting with customers.
If you’re looking to empower your CSRs, transform the quality of your CX, and build a more future-ready foundation for your business, this is the workbook for you.
Download the eBook
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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A very clear closing argument statement of your offer.
Customer Success Stories
About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping organisations of all sizes increase efficiency and deliver added value to their O2C and S2P business processes.
Since 1985, Esker has helped companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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