You’ve got a good contract on printer toner and maintenance, you provide the CSRs with decent coffee and the phone system hardly ever glitches…so everything’s good on that end, right?

What does it look like on the customer side, though? Is the buying process as easy as it can be, or are there obstacles like long turnaround on emails from customers? Lots of incoming phone calls about resending documents and updates on the shipment status?

Automating key processes with AI not only solves many challenges for customers, but can also address annoying situations for CSRs (because good coffee alone won’t do it…)

Dive in to learn more about how AI-powered automation can make a splash in your Customer Service department!