Setting the stage for change
Executives have a broad range of projects competing for their attention. Read the white paper to ensure your Customer Service automation project doesn’t go unnoticed
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What’s in the White Paper?
This 12-page white paper aims to empower Customer Service professionals with the knowledge and strategies needed to make the necessary transition to an automated solution. By better understanding how automation works and the advantages it can harbor, Customer Service professionals can more effectively persuade their organization’s c-suite to invest in transformative digital technologies and deliver benefits to critical processes, including:
Customer inquiries management — freeing up your team to address inquiries faster & improve CX
Order management — enabling all customer orders to be managed in a single, centralized solution
Customer claims management — addressing bottlenecks that complicate the claims management process
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“We've been thrilled with the results that Esker has delivered. Instead of focusing on data entry, our staff is able to work on tasks like proactive outbound calling to ensure a positive customer experience and increase revenue.”
Director of Customer Service | Amerock Hardware
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The proof is in the pudding - automation takes you farther.
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About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping organizations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.
Since 1985, Esker has helped companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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Download the White Paper
