Introducing the New Customer Service Solution Suite

From efficiently handling inquiries to effectively managing claims, explore the digital tools that can help your Customer Service team provide consistently meaningful and timely interactions.

Wednesday, March 29 | 2:00 p.m. CT 



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Why should I attend?

Customer Service departments that provide high-quality, frictionless transactions for their customers drive immeasurable added value for their companies. Join this Consult-a-Pro webinar to take home practical strategies for expanding automation beyond order management. Attendees can look forward to:

Learning about the entire "ecosystem" beyond orders connected to Customer Service
Discovering how to use AI technology to streamline both inquiry & claims management
Utilizing Esker as a single pane of glass for all your customer communications

Download the eBook

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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”
Global Director of Financial Services | Trek Bicycle

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About Esker

Esker is a worldwide leader in cloud-based document process automation software, helping organizations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.

Since 1985, Esker has helped over 11,000 companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

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Download the eBook

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Reserve your spot today

Consult-a-Pro: Introducing the New Customer Service Solution Suite
Wednesday, March 29 | 2 PM CST | 45 Minutes

About the hosts

Mike DeSteffen
Esker, Inc.
Mike's role at Esker is supporting customers in the full Order to Cash cycle. He provides product demonstrations to prospective customers, highlighting Esker's capabilities. He also helps with implementing the solutions with new Esker customers.
Graham Smith
Esker, Inc.
As a Business Development Manager, Graham is dedicated to helping companies evaluate their order-to-cash (O2C) processes, identify new supply chain efficiencies and free up staff time for activities that generate greater value to the business and individual.
Amy Thoftne
Esker, Inc.
In her role as a Senior Customer Advocate at Esker, Amy focuses on exploring issues, finding solutions and optimizing customers' use of their solution. She also enjoys working collaboratively with customers and being a source of support.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.