ChatGPT: Why Customer Service Teams Should Be Excited About It

Find out how adding ChatGPT to Order Management can take your Customer Service team to the next level in this Consult-a-Pro webinar.

Wednesday, June 28 | 2:00 p.m. CT 



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Why should I attend?

ChatGPT can be a helpful tool for businesses trying to optimize their information search, streamline certain processes and help operations run smoother overall. Case in point: customer service (CS). When paired with Esker's Order Management solution, this AI-powered chatbot can help users generate even more value and capitalize on new efficiencies, making it easier to overcome the biggest challenges facing today's CS teams.

Attend this Consult-a-Pro webinar to hear Esker Business Development Manager Nick Carpenter discuss ChatGPT and the new possibilities it's presented to CS teams. Register to discover:


1. How ChatGPT's natural language processing allows CSRs to answer common inquiries with a single click
2. Effective strategies for using AI-assisted responses to save time, costs and energy
3. How to combine ChatGPT and automated inquiry classification and routing to achieve CS excellence

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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”
Global Director of Financial Services | Trek Bicycle

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About Esker

Esker is a worldwide leader in cloud-based document process automation software, helping organizations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.

Since 1985, Esker has helped over 11,000 companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

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Reserve your spot today

Consult-a-Pro: ChatGPT in Customer Service
Wednesday, June 28 | 2 PM CT | 45 Minutes

About the host

Nick Carpenter
Esker, Inc.
Nick Carpenter is a Business Development Manager on the Order-to-Cash team with Esker. For the past few years, Nick has worked with leaders in Supply Chain, Customer Service and Customer Operations to speed up the order-to-cash cycle by automating manual processes.
Graham Smith
Esker, Inc.
As a Business Development Manager, Graham is dedicated to helping companies evaluate their order-to-cash (O2C) processes, identify new supply chain efficiencies and free up staff time for activities that generate greater value to the business and individual.
Amy Thoftne
Esker, Inc.
In her role as a Senior Customer Advocate at Esker, Amy focuses on exploring issues, finding solutions and optimizing customers' use of their solution. She also enjoys working collaboratively with customers and being a source of support.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.