7 Tips for Effectively Managing Accounts Receivable In Challenging Times

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What’s in the eBook?

During times of significant disruption and uncertainty, it’s essential for organisations to maintain business process efficiency as well as communication with customers and team members. With more companies making the necessary transition to a remote workforce, it’s changing the way accounts receivable (AR) teams work.

We’ve compiled seven tips to help you adapt your collections strategy, continue collecting cash, take care of your customers, empower your team, and come out on top (without being impacted too severely).

  • Reassess your receivables situation
  • Adjust your collections strategy – by tailoring your processes
  • Digitalise documents - moving your customers to e-invoicing
  • Facilitate customer payments - offer flexible payment solutions
  • Manage customer relationships - stay in touch with your customer
  • Ensure visibility & coordination – using dashboards and with proper communication
  • Ensure staff well-being – motivate and create challenges

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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”
Global Director of Financial Services | Trek Bicycle

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About Esker

Esker is a worldwide leader in cloud-based document process automation software, helping organisations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.

Since 1985, Esker has helped companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

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