What's in the eBook?

The original intent of shared services centers (SSCs) was to save time and reduce costs. While that’s still the case, today’s competitive landscape is prompting many business leaders to think beyond the “cost killer” SSC identity to one of “value maker.”
This eBook focuses on the emergence of AI-driven automation as a tool for helping organizations shape and achieve their larger digital transformation goals, including:
    • Improved efficiency, security & visibility throughout business processes
    • Support for expansion to a Global Business Services (GBS) model
    • Increased employee satisfaction & ability to attract Millennial talent