With rising pressure to reduce costs while delivering an improved customer experience, many organizations are looking to automate their order management processes. But first, there are questions they need answered.

This custom research survey and analyst report will answer any inquiries you may have about the impact that sales order processing automation has on customer experience.

Based on a combination of surveys and secondary research, it will address:

• Strategic concerns relating to automation drivers and goals
• Organizational and staff concerns regarding change
• Tools and enabling technologies leveraged with automation
• Measurement and evaluation of effects

Discover the effects of order management automation on the customer experience and lay your worries to rest by downloading this report today!