Leveraging People, Process and Technology to Optimize Customer Service Performance and Results


Date: Tuesday August 30th
Time: 1:00 ET / 10:00 PT
Presenters: Adrian Posteraro, C-SAT Partners & Mark Andersen, Esker

If you want to discover the most effective ways to improve your organization’s customer service, the best way to learn is from those with firsthand experience in the field.

Join our webinar, Leveraging People, Process and Technology to Optimize Customer Service Performance and Results, and learn from industry expert Adrian Posteraro’s best practices on how improving people, process and technology are the keys to customer service excellence.

Discover how your organization can:

  • Increase customer loyalty and satisfaction
  • Center your work around your customers 
  • Increase efficiency in order processing


Learn from the best how automation is critical to providing superb customer service — register today!