2014 Order-to-Cash Automation Study

The benefits of automating accounts receivable (AR) are well-known:

• Enhanced cash management
  
• Improved accuracy
  
• Lower processing costs
  
• Increased productivity
  
• Better analytics
  
• Greater security and control
  

The number of converts is growing. Nevertheless, most organizations are still receiving orders, invoicing customers, and processing payments primarily on paper.

While this survey has historically focused on invoicing and settlement, it has been expanded this year to provide a comprehensive view of automation trends affecting the entire order-to-cash (O2C) spectrum.