Customer Support Benchmark Council Meeting
NOVEMBER 10-11, 2015 • Chicago, Illinois
Join us for a collaborative customer service event in November! The meeting will take place at Fogo De Chao in Rosemont, IL with hotel rooms available next door at Aloft Chicago O'Hare. More details to come once you register.
WHAT’S ON THE AGENDA
Tuesday, November 10th
Wednesday, November 11th
We are excited to have Dr. Moses Altsech, executive trainer and consultant, join us for this event!
Tuesday, November 10th
- 8:00-8:30 a.m. Breakfast Available
- 8:30-9:00 a.m. Welcome and Roundtable Introductions
- 9:00-12:00 p.m. The Ten Commandments of Customer Satisfaction: How to Win and Keep a Customer
- 12:00-1:30 p.m. Lunch
- 1:30-4:30 p.m. Research for Customer Service Decision Makers
- 4:30-5:30 p.m. Open Q&A, Recap of Day
- 6:30 p.m. Dinner - Sponsored by Esker
Wednesday, November 11th
- 8:00-8:30 a.m. Breakfast Available
- 8:30-11:30 a.m. Beyond Employee Retention: Preserving and Developing Your Most Valuable Resource!
- 11:30-1:00 p.m. Lunch
- 1:00-3:00 p.m. Esker Sales Order Processing Solution Overview, New Feature Updates & Roadmap
- 3:00-5:00 p.m. Esker DeliveryWare 6.0 Upgrade Roundtable
We are excited to have Dr. Moses Altsech, executive trainer and consultant, join us for this event!
REGISTRATION DETAILS
To register, please fill out the form below.
To register, please fill out the form below.
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