White Paper Overview
Recent studies from Forrester Consulting estimate the average cost of manually processing an order at $10.10 and the manual document error rate at 10 percent. Companies may not fully understand the true cost of manually processing orders and the impact on it has on customer satisfaction, profit margin, process transparency and competitiveness. Errors associated with manual processing drive costs even higher and create potentially deadly risks of incorrect treatment ordisruption of time-sensitive medical procedures.
In exploring the challenges of drug and medical device manufacturers, this paper will present the many benefits of automating the order-taking process and the different technology options available to them.
